Effective Date: June 28, 2026
These Terms of Use govern your access to and use of the HomeChx website and platform. By visiting this website or using HomeChx, you agree to these Terms.
HomeChx is operated by Katannya Hartwell.
Website: https://www.homechx.app
HomeChx is a short-term rental condition tracking and operational alert platform. HomeChx helps short-term rental managers, homeowners, and authorized staff document property condition, review guest-submitted issues, manage known conditions, and receive operational alerts related to active short-term rental stays.
You agree to use HomeChx only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website or platform.
You may not use HomeChx to:
Some HomeChx features may require an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate account information and to update it when necessary.
If you believe your account has been accessed without authorization, contact us promptly.
Guests may access certain HomeChx features through secure, stay-specific links. Guests do not need to create a HomeChx account to use a guest access link.
Guest access links are intended only for the guest or authorized person connected to the specific stay. Guest access links may not be shared publicly or used to access information for any stay, property, or organization other than the one connected to the link.
Information submitted through a guest access link may be visible to the property manager, homeowner, authorized staff, or organization responsible for the property or stay.
HomeChx may allow users and guests to submit property condition notes, service requests, damage reports, maintenance concerns, photos, or related stay information.
You are responsible for the accuracy and appropriateness of information you submit.
HomeChx is a documentation and communication tool. HomeChx does not guarantee that a submitted issue, report, photo, or condition record proves responsibility, liability, damage cause, repair cost, or legal fault.
Property managers, homeowners, and authorized users are responsible for reviewing submitted information and making their own operational, repair, guest communication, and claim decisions.
By uploading photos, descriptions, reports, or other content to HomeChx, you represent that you have the right to submit that content and that it does not violate the rights of another person or entity.
You grant HomeChx permission to store, process, display, and use submitted content as needed to provide the platform, maintain property condition records, support guest issue review, and operate related services.
Do not upload content that is unlawful, abusive, invasive of privacy, or unrelated to the property condition or operational purpose of the platform.
HomeChx users may choose to receive operational SMS alerts related to short-term rental properties and stays they manage.
SMS alerts may include notifications about guest-submitted service requests, damage reports, maintenance issues, check-in activity, or other stay-related operational alerts.
SMS consent is optional. You may use HomeChx without enabling SMS alerts.
By opting in to HomeChx SMS alerts, you agree to receive operational text messages from HomeChx related to properties and stays you manage.
Message frequency varies based on guest activity, property activity, and account settings. Message and data rates may apply.
Reply HELP for help. Reply STOP to opt out.
Your mobile phone number and SMS consent information will not be shared, sold, rented, traded, or transferred to third parties, affiliates, or lead generators for marketing or promotional purposes.
By using HomeChx, you may receive service-related emails or platform communications related to your account, properties, stays, guest submissions, security, support, or administrative notices.
These communications are part of operating the platform and are not promotional marketing messages.
HomeChx may integrate with or rely on third-party services for website hosting, database storage, email, SMS delivery, analytics, security, payment processing, property management systems, or other operational functions.
HomeChx is not responsible for third-party service outages, errors, policies, or actions outside of our control.
Your use of third-party services may also be governed by their own terms and privacy policies.
HomeChx provides software tools for documentation, communication, and operational review. HomeChx does not provide legal, insurance, tax, repair, construction, or professional advice.
You should consult qualified professionals when making legal, insurance, repair, maintenance, accounting, or compliance decisions.
We may update, modify, suspend, or discontinue any part of HomeChx at any time.
We do not guarantee that the website or platform will always be available, uninterrupted, error-free, or free from security risks.
The HomeChx name, website, design, software, text, graphics, logos, workflows, and other platform materials are owned by or licensed to HomeChx and may not be copied, modified, distributed, or used without permission, except as allowed by law or these Terms.
You are responsible for:
HomeChx is provided on an “as is” and “as available” basis.
To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and security.
We do not guarantee that HomeChx will prevent disputes, prove damage responsibility, eliminate maintenance issues, or ensure reimbursement from guests, insurers, platforms, or third parties.
To the fullest extent allowed by law, HomeChx and Katannya Hartwell will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, property damage claims, guest disputes, or third-party platform decisions.
Our total liability for any claim related to the website or platform will be limited to the amount you paid to use HomeChx in the three months before the claim arose, or $100, whichever is greater.
You agree to indemnify and hold harmless HomeChx, Katannya Hartwell, and their owners, officers, contractors, employees, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your use of HomeChx, your submitted content, your violation of these Terms, or your violation of any law or third-party right.
We may suspend or terminate access to HomeChx if we believe a user has violated these Terms, created security risk, misused the platform, submitted unlawful content, or used the service in a way that may harm HomeChx, other users, guests, properties, or third parties.
These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of HomeChx after changes are posted means you accept the updated Terms.
For questions about these Terms, contact:
HomeChx
Operated by Katannya Hartwell
Website: https://www.homechx.app
Email: support@homechx.app
